Privacy policy


Last updated on 02-Feb-2024
Effective date 02-Feb-2024


This Privacy Policy describes the policies of Watch Center SA, Via Nassa 25, Ticino 6900 Lugano, Switzerland, e-mail: info@watchcenter.ch, telephone: 091 922 64 83 regarding the collection, use and disclosure of your information that we collect when you use our website ( https://watchcenter.ch ). (the "Service"). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to this, please do not access or use the Service.

We may change this Privacy Policy at any time without notice, and we will post the revised Privacy Policy on the Service. The amended Privacy Policy will take effect 180 days after the amended Privacy Policy is posted on the Service, and your continued access or use of the Service after that date will constitute your acceptance of the amended Privacy Policy. You are therefore advised to review this page periodically.

INFORMATION COLLECTED:

We will collect and process the following personal information about you:

  • Name
  • E-mail address
  • Cell phone
HOW WE USE YOUR INFORMATION:

We will use the information we collect about you for the following purposes:

  • Marketing/Promotional
  • Testimonials
  • Collection of customer feedback
  • Payment processing
  • Assistance
  • Targeted advertising
  • Customer order management
  • Dispute Resolution
  • User account management

If we wish to use your information for any other purpose, we will ask for your consent and will use your information only after receiving your consent and, then, only for the purpose or purposes for which we have granted consent, unless we are required to do otherwise by law.

HOW WE SHARE YOUR INFORMATION:

We will not transfer your personal information to third parties without asking for your consent, except in limited circumstances as described below:

  • Analytics

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and to keep it no longer than is necessary to fulfill that purpose.

We may also disclose your personal information for the following: (1) to comply with laws, regulations, court orders, or other legal process; (2) to enforce contracts with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violated the rights of third parties. If the Service or our company is merged or acquired with another company, your information will be one of the assets transferred to the new owner.

RETENTION OF YOUR INFORMATION:

We will retain your personal information for between 90 days and 2 years after you close your account or as long as necessary to fulfill the purposes for which it was collected, as specified in this Privacy Policy. We may need to retain some information for longer periods, such as for data retention/relationships in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, which does not identify you (directly or indirectly), may be retained indefinitely.

YOUR RIGHTS:

Depending on the applicable law, you may have the right to access your personal data, to rectify or erase it or to receive a copy of it, to restrict or object to the active processing of your data, to ask us to share (transfer) your personal data to another entity, to withdraw the consent you have given for the processing of your data, to lodge a complaint with a legal authority, and to exercise other rights provided by applicable laws. To exercise these rights, you may write to us at info@watchcenter.ch. We will respond to your request in accordance with applicable law.

You can opt out of direct marketing communications or profiling by us for marketing purposes by writing to us at info@watchcenter.ch.

Note that if you do not consent to the collection or processing of the personal information requested or withdraw your consent to its processing for the purposes requested, you may not be able to access or use the services for which you requested the information.

COOKIES ETC.

To learn more about how we use and your choices regarding these tracking technologies, please see our Cookie Policy.

SAFETY:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, consequently, we cannot ensure or warrant the security of the information you transmit to us and you do so at your own risk.

COMPLAINT/DATA PROTECTION OFFICER:

If you have any questions or concerns about the processing of your information available with us, you may email our Grievance Officer at Watch Center SA, Via Nassa 25, e-mail: info@watchcenter.ch. We will address your concerns in accordance with applicable law.